Privacy Policy

Effective date: February 7, 2024

At Mobile Spaws, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.

  1. Information We Collect:

    1.1 Personal Information: - When you register an account with Mobile Spaws, we may collect personal information such as your name, email address, phone number, and address. - We may also collect payment information, including credit card details, to facilitate transactions for services rendered.

    1.2 Usage Information: - We automatically collect information about how you interact with our website and mobile applications, including your IP address, browser type, device type, and pages visited. - We may also collect information about your usage patterns, preferences, and behavior to improve our services and user experience.

  2. How We Use Your Information:

    2.1 We use the information we collect for the following purposes: - To provide and maintain our services, including scheduling pet grooming appointments and processing payments. - To communicate with you regarding your account, appointments, and updates about our services. - To personalize your experience and tailor our services to your preferences. - To improve our website, mobile applications, and customer service. - To prevent fraudulent activity and ensure the security of our platform.

  3. Disclosure of Your Information:

    3.1 We DO NOT share your information with third parties for the following purposes: - With service providers who assist us in operating our business, such as payment processors and IT support. - With third-party partners who provide complementary services, such as pet supply retailers. - In response to legal requests or to comply with applicable laws and regulations.

  4. Data Security:

    4.1 We implement security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

    4.2 Despite our best efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

  5. Your Choices:

    5.1 You may update or correct your personal information by accessing your account settings.

    5.2 You may opt out of receiving promotional communications from us by following the instructions provided in such communications.

  6. Children's Privacy:

    6.1 Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

  7. Changes to This Privacy Policy:

    7.1 We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

  8. Contact Us:

    8.1 If you have any questions or concerns about this Privacy Policy or our practices, please contact us at contact@mobilespaws.com.

By using our services, you agree to the terms of this Privacy Policy. Please review this policy periodically for any updates or changes.